Privacy Policy

Last Updated: June 28, 2025

Meralionexiq ("we," "us," or "our") operates meralionexiq.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Enroll in courses or lectures
Subscribe to our newsletter
Contact us via email or contact forms
Participate in interactive features

This information may include:

Name and email address
Phone number
Billing and payment information
Profile information and preferences
Educational background and interests

Automatically Collected Information

When you access our website, we automatically collect certain information about your device and usage patterns, including:

IP address and browser type
Operating system and device information
Pages viewed and time spent on pages
Referring website addresses
Clickstream data and navigation patterns

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the collected information for the following purposes:

Providing and maintaining our educational services
Processing registrations and managing your account
Delivering course content and learning materials
Processing payments and transactions
Sending administrative information and updates
Responding to inquiries and providing customer support
Improving our website and optimizing user experience
Analyzing usage trends and platform performance
Sending marketing communications with your consent
Detecting and preventing fraud or security issues
Complying with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We engage third-party companies and individuals to facilitate our services, including payment processors, hosting providers, email service providers, and analytics services. These parties have access to your information only to perform tasks on our behalf and are obligated to protect it.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Secure payment processing systems

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Objection: Object to our processing of your information
Restriction: Request restriction of processing your information
Portability: Request transfer of your information to another service
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@meralionexiq.com. We will respond to your request within a reasonable timeframe.

Marketing Communications

With your consent, we may send you marketing emails about our courses, updates, and special offers. You can opt out of receiving marketing communications at any time by:

Clicking the unsubscribe link in any marketing email
Updating your account preferences
Contacting us directly at info@meralionexiq.com

Please note that opting out of marketing communications does not affect administrative emails related to your account or services.

Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on this page
Updating the "Last Updated" date
Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Meralionexiq
Extention 34, 36009 Moremi Street
Etwatwa, Benoni, 1519
South Africa

Email: info@meralionexiq.com
Phone: +27448733183